Payment and refund terms

Last updated: 26 June 2026

1. Seller and service

The service provider is Sole proprietor Dmitriy S. Burmistrov, taxpayer ID 623011934141. Paid plans provide access to a monthly quota of full reports and account features. Receipt item: “Subscription to MatchIntel service”.

2. Payment

Payments are processed through the acquiring provider shown on the payment form. Bank card details are entered on the acquiring side and are not stored by MatchIntel. Prices are shown in Russian rubles unless explicitly stated otherwise.

3. Receipt

Fiscal receipts are issued according to the seller tax regime: Simplified taxation, VAT not applicable. The receipt is sent to the email provided during payment or linked to the account, depending on acquiring/fiscal settings.

4. Subscription activation

Access is activated after successful payment confirmation from the acquiring provider. If the bank has charged the payment but the plan is not activated, write to info@matchintel.pro with your account email, payment date and order number.

5. Refunds

Refund requests are reviewed individually. A refund may be made for duplicate or erroneous payments, a technical failure that prevented access, or a user request to stop using paid services. If full reports or other paid features were already used during the period, the refund may be partial and calculated with account usage and actual service costs.

6. How to request a refund

Send a request to info@matchintel.pro. Include account email, payment date, amount, order/payment ID if available, and the reason for the refund. We usually review requests within 10 calendar days. Approved refunds are returned to the original payment method when technically available.

7. Forecast accuracy is not a refund basis

MatchIntel sells access to reports and account functionality, not a guaranteed sports result. A forecast that did not match the real score is not by itself a service defect.